Our proprietary approach includes a full offering of service units called TouchPoint UnitsSM or TPUs. Together, these units create a process for building a Touchpoint Change PlanSM, a roadmap for your company to build customer acquisition, penetration and retention. TPUs are offered as fixed-price, stand-alone units of service. We will work with you at the onset to determine the best approach or combination of TPUs based on your specific objectives and needs.